Welcome to the DTEC Help Center
Table of Contents
General
We specialize in providing adhesive solutions for Photovoltaic, Construction, Electronics and Automotive Industry.
Our adhesives are manufactured under strict quality control from raw material selection to final production, ensuring consistent and reliable performance.
Yes, we work closely with our clients to develop tailored adhesive solutions that meet their specific needs and challenges.
With long-term relationships with suppliers and in-house production capabilities, we guarantee stable product supply and on-time delivery.
Products
Our epoxy adhesives are ideal for bonding metals, ceramics, plastics, and composites, making them versatile for industrial, automotive, and construction applications.
Epoxy adhesives provide superior bonding strength, making them perfect for load-bearing applications and environments that demand high durability.
Our adhesives are designed to bond a wide range of materials including metals, plastics, ceramics, composites, and more, offering reliable and strong adhesion in diverse applications
Yes, our adhesives are engineered to perform under both high and low-temperature conditions, ensuring stable bonds even in extreme environments.
Customization
Yes, DTEC specializes in creating custom adhesive solutions tailored to your project’s unique requirements, including specific performance, environmental, and material needs.
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To create the best adhesive for your needs, we require details about your application, the materials you’re bonding, the environmental conditions (temperature, humidity, etc.), and any specific performance criteria you require.
The development timeline depends on the complexity of the customization. Our team will work closely with you to meet your deadlines, ensuring that the adhesive is tailored to your specifications without compromising quality.
Service
Yes, our technical support team is available to guide you through the application process, provide recommendations, and help troubleshoot any issues you may encounter.
Yes, depending on your location and project needs, we offer on-site training and support to ensure your team is fully equipped to work with our adhesive solutions.
Our team of experts is available to consult with you about your specific needs, helping you choose the right adhesive based on your materials, application conditions, and performance requirements.
We aim to respond to all inquiries within 24 hours. For urgent technical support, please reach out to us directly via phone for faster assistance.
Payment
We accept a variety of payment options including credit cards, bank transfers, and PayPal. Contact our sales team for specific details regarding your preferred method.
Yes, depending on the product type and quantity, a minimum order may apply. Our sales team will inform you of any specific minimum order requirements based on your needs.
Payment terms vary depending on the size and scope of the order. In most cases, payment is due prior to shipment, but for larger orders, we may offer flexible payment terms. Please consult with our team for specific details.
For larger orders and long-term clients, we can discuss flexible payment terms or financing options. Contact us to learn more about these arrangements.
Shipping
We offer a range of shipping options including standard, expedited, and international shipping. Shipping fees and delivery times will vary based on your location and the size of your order.
Shipping times depend on your location and the selected shipping method. Typically, domestic orders arrive within 5–7 business days, while international orders can take 7–14 business days. Expedited shipping options are available for faster delivery.
Yes, we ship to a wide range of international locations. Our team will provide you with estimated shipping costs and delivery times based on your destination.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online in real time.